Returns & Exchanges
At The Artisan's Bottega, we take pride in the quality of our handcrafted goods and want you to be completely satisfied with your purchase. If your item isn't quite right, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our artisans inspect the returned goods, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing